prim84670:When logging into Primavera Web Access and accessing Time Approval, the ‘Time Approval’ screen does not load.
| Solution ID: prim84670 |
| When logging into Primavera Web Access and accessing Time Approval, the ‘Time Approval’ screen does not load. |
| Status: Reviewed |
| Version(s): 6.2.1 |
| Problem: | When logging into Primavera Web Access and accessing Time Approval, the ‘Time Approval’ screen does not load. |
| Problem: | When clicking on Approve Timesheets it throws a java null pointer exception. basic: Referencing classloader: sun.plugin.ClassLoaderInfo@1372a1a, refcount=1 |
| Cause: | User settings are in an ‘invalid state’. |
| Fix: | This known problem in Project Management 6.2.1 and is currently under review and may be corrected in a future release. |
| Fix: | Workaround: Run the following script against your database: update admuser.userset set setting_value=’approvedTimesheets|timesheetGroupNone|rejectedTimesheets|timesheetGroupNone|allTimesheets|timesheetGroupNone|resubmittedTimesheets|timesheetPeriod|notSubmittedTimesheets|timesheetStatus|actionRequiredTimesheets|timesheetStatus|submittedTimesheets|timesheetStatus|’ whereuser_id = <user_id> and setting_name = ‘TimesheetApprovalTimesheetFilterGroups’ Note: Where <user_id> is the affected user’s id from the USERS table. |